Information Technology Act, 2000 and rules made thereunder. This electronic record is generated by a computer system and does not require any physical or digital signatures.
CARER aims at an integrative and holistic recovery for cancer by providing the following two services:
CARER Program is an offline personalized home care program which aims at providing holistic healing, therapy and Carer coaching to patients suffering from chronic and critical illnesses and conditions through personal interactions with nutritionists, meditation trainers, yoga therapists and other specialists in allied holistic treatment services. CARER Online CARER Online is a recovery and rehabilitation program which aims at providing holistic healing advice online to post-treatment patients suffering from chronic and crucial illnesses and conditions - through lifestyle changes, nutrition advice and movement and mind-body healing techniques. Please note that CARER does not provide or claim to provide any medical treatment for cancer or any other chronic and critical illnesses and conditions and merely provides advice and assistance through holistic techniques during and post treatment for a healthy living. Please do not consider the techniques and advice given by the specialists under CARER Program or available on this website as a substitute for medical treatment. You are always advised to consult your personal doctor or primary healthcare provider prior to acting upon such techniques and advice. It is advisable that you continue with the medical treatment advised by your personal doctor and the advice and suggestions given by the specialists and/or available on this website are to be followed only in addition to such medical treatment and not as an alternative to medical treatment. A detailed description of the services provided by CARER is available on the website. For the purposes of the Terms and Conditions of Use, the term ‘personal doctor’ shall mean the doctor, primary healthcare provider or institute providing you with medical treatment for cancer.
III. Registration Procedure
The various Payment Options available on CC Avenue are as follows:
CARER also permits you to make payments in installments and provides an EMI facility using Credit / Debit Cards of select banks. In order to process and complete the payment, you must click on the Make Payment option. Post payment you will be taken to your dashboard in which you can sign into at all times, through the Login tab on the top right hand of the screen. You hereby undertake to provide true, accurate and up – to – date information while signing up for the CARER’s services.
You may sign out of your account at any time. Please note that once you have signed out of your account, you will only be permitted to access portions of the website which are open to the public and not those which are specifically accessible to registered users of the website. You also have the option of paying through NEFT Bank Transfer. CARER will share bank details after which the amount can be transferred directly. An invoice will be shared immediately after payment.
IV. The CARER Program
CARER Program is a program designed and customized to suit the needs of every patient undergoing treatment for chronic and critical illnesses and conditions. As a part of the CARER Program and prior to subscribing to any service under CARER Program, you will have an opportunity to consult a CARER coach, to help you determine the services best suited for you. This initial consultation with the CARER Coach may be either by way of a detailed telephonic conversation or through a personal face-to-face interaction. However, in every case, this initial consultation will be free of charge to you. The CARER coach will, based on your needs and/or requirements, determine a personalized program for you and the services, either individually or as a combination of two or more services. The initial consultation with the CARER coach is an option provided to you under CARER Program, which you may or may not choose to exercise, prior to subscription to any of the services. In all cases you may, at your sole discretion, subscribe to any of the services any service under CARER Program, either individually or as a combination of two or more services.
V. Levels of CARER Online
The How It Works section of the website provides you with an Instruction Manual for the CARER Online, the Beginner Calendar for 12 Weeks and the Intermediate Calendar for 12 Weeks. You should read the Instruction Manual for more information on getting started before using the CARER Online. Briefly, the Instruction Manual for the CARER Online provides detailed instructions for using the services On the same page as these manuals, you will also find a video on yoga techniques. Below the video, you will see various levels of healing that have been devised as part of the CARER Online. Each level consists of a written component, audio clip, informative videos, practice tutorials and access to on ground counseling. In addition to the levels of the CARER Online mentioned above, additional information, guides and techniques are available under various tabs on the website. You may return to and access the various levels of the program as described above from any of the above-mentioned tabs by selecting the Levels option available on the web pages of these tabs.
VI. For Your Consideration
1. CARER Program- The advice of the CARER coaches is not intended to be, nor is a substitute for professional medical advice, diagnosis or treatment provided to your by your personal doctor. CARER Program is a program developed to supplement your on-going treatment to help you in holistic and integrative healing. Moreover, due to the fact that services relate to your health, you should endeavor to confirm your fitness and the best use of the services provided under CARER Program, with your personal doctor and evaluate all the services based on your personal needs.
2.Personalized Diet and Nutrition
As our nutritionist aims at drawing out, dietary plans, best suited for you, it is important that you provide all information relating to your health, current state, medical history, eating habits, allergies and all other necessary information and render all reasonable assistance and cooperation, essential to enable the nutritionist in creating a personalized plan. Also, though the dietary plans are personalized considering all information provided by you, you are advised, always, to consult and confirm such diets with your personal doctor before following the same.
3. Holistic Health and Cancer Coaching
It is hereby clarified that any communication made between you and your coach Including all personal and sensitive information shared by you with them, will remain confidential at all times and CARER will not have any access to such information unless specifically agreed by you to be shared with CARER.
4. Yoga Therapy
It is presumed that when you sign up for our yoga therapy service, you are of reasonable health required to perform yoga. You understand that the effect of yoga techniques is subjective to every person and therefore the results of the therapy may vary depending on an individual’s constitution and level of health at the time. Further you are advised to remain in consultation with your personal doctor, physician and/or physiotherapist (if previously consulted) prior to performing any yoga techniques suggested to you under this program. Notwithstanding anything to the contrary stated herein, in all circumstances, we expressly disclaim, to the fullest extent permitted by law, all express, implied, statutory and other warranties, guarantees or representations including without limitation, as to the effectiveness of the advice, suggestions and techniques and towards any injury which may be caused/suffered on account of performance of the techniques.
5. Our coaches will undertake their best efforts to ensure effective services to you. However, when it comes to healing and treating people, results are subject to individual responses and therefore you understand that the results may vary from person to person.
6. CARER will not be liable for any loss, injury or damage (including without limitation direct, indirect, consequential, special, exemplary or punitive loss, injury or damage) suffered by anyone on account of any negligence on the part of the coaches or use/performance of the information, response, advice furnished to you by the Coaches under the program.
VII. Confidential and Personal Data / Information
VIII. Intellectual Property Rights
CARER is the sole owner or lawful licensee of all the intellectual property rights including but not limited to the rights contained in this website and its content. The website content includes but is not limited to its visual content such as the design, layout, text, images, graphics, sound, video, etc. as well as the non-visual content such as the source code and other copyrightable elements of the website. The title, ownership and intellectual property rights shall remain with CARER, its affiliates or licensors of the content.
IX. Disclaimer of Warranty
As a responsible customer of this Website, there are certain things that you must refrain from doing. These involve the following:
Violation of any of the above-mentioned provisions will amount to a criminal offence and CARER will report any such violations to the designated authorities appointed under the applicable laws.
XI. Limitation of Liability
In no event will CARER be liable to any person for any direct, indirect, incidental, special, exemplary or consequential damages, loss or injury of any type whatsoever related to or arising from the services provided by CARER (online and on-ground) including services provided through this website or any use of this website or of any website or resource linked to, referenced or accessed through this website. This exclusion and waiver of liability applies to all causes of action, whether based in contract, tort or any other legal theory.
XIV. Applicable Law
This website is created and controlled by Wild Mandarin Cancer Connect LLP, having its principal place of business at Bangalore, India and shall be governed by the laws of India without reference to the conflict of laws. It is possible for you to obtain access to this website from any jurisdiction in the world. This website has been designed to comply with the laws of India. If any material on this website or your use of the website is contrary to the laws of the country / state where you are when you access it, we ask you not to use the website in contravention of such law. You are responsible for being aware of the laws of your jurisdiction and complying with them. The courts in Bangalore shall have exclusive jurisdiction in respect of all the terms, conditions and disclaimers.
XV. Dispute Resolution
All disputes or differences arising between you and CARER as to these Terms and Conditions of Use or any other matter in relation to or in connection with provision of services and/or your use of this website shall be referred to a single arbitrator who shall be appointed by CARER as per the provisions of the Arbitration and Conciliation Act, 1996 or any amendments thereto. The seat of arbitration shall be Bangalore and the language shall be English.
XVI. Other Terms
XVII. Disputes redressal mechanism
We at CARER strive to achieve 100% customer satisfaction. There may, however, be some instances where you may face certain issues. At CARER, we have a laid down dispute resolution process to resolve disputes and complaints that the consumers may face. We would be more than happy to resolve any problem you experience while using our Website. If you have any queries, complaints or suggestions, please get in touch with our designated Grievance Officer as is required to be disclosed under the Information Technology Act, 2000.
Details of Grievance Officer:
Ms. Samara Mahindra,
Grievance Redressal Officer,
"Vijay Enclave" 3rd Floor at bearing 33/2, 8th Main, 12th Cross.
Karnataka – 560003.
Email Address: email@example.com Time: Mon to Sat (9.00 – 18.00)